UNCT-15894 - USA (Connecticut) - Enterprise Operating Model Maintenance and Support Services - Deadline June 15,2020

Posted Date : April 02,2020
Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : UNCT-15894
Government Authority located in Connecticut; USA based organization looking for expert vendor for enterprise operating model maintenance and support services.
[A] Budget: Looking for proposal
[B] Scope of Service:
(1) Vendor needs to provide enterprise operating model maintenance and support services for the HHS Systems to include ConneCT, AHCT HIX, ImpaCT (includes sub-Systems as well e.g. Premium Module, Child Care etc.) and BI
- System Availability Management Requirements
- Batch Management Requirements
- Incident Management Requirements
- Coordinate IT and Business Incident Resolution Requirements
- Maintenance Requirements:
- Deployment and Configuration Management Requirements
- Application Maintenance Requirements
- Technical (Infrastructure Maintenance) Requirements
- Disaster Recovery and Support Requirements
- Performance Management Requirements
- Security Requirements
- Severity Levels and Other Definitions Requirements:
- Severity Level Definitions and Examples
- Other Definitions and Examples
- Maintenance of Environments Requirements:
to the government authority located in Connecticut. 
(2) All questions must be submitted no later than April 20, 2020.
[C] Eligibility:
- Onshore (USA Only);
[D] Work Performance:
Performance of the work will be Offsite. Vendor needs to carry work in their office location.
Budget :
Deadline to Submit Proposals: June 15,2020
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 5 US$