Posted Date : March 27,2019
Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : SW-22958
Government Authority located in Connecticut; USA based organization looking for expert vendor for on-demand transportation solution.
[A] Budget: Looking for Proposals
[B] Scope of Service:
(1) Vendor needs to provide on-demand transportation solution to perform a simulation and six-month pilot of a microtransit scheduling software technology on demand services to book rides through the use of a mobile device app, and all rides are scheduled and performed through online software technology that consists of automated scheduling.
- Customers are able to book rides through the use of a mobile device app, and all rides are scheduled and performed through online software technology that consists of automated
Scheduling
- To implement and administer wheels 2u on-demand service, the contractor must provide a platform that supplies an on-demand environment for delivering, managing, and supporting wheels 2u demand responsive operations
- The system should also allow for interface with current paratransit scheduling software
- drivers, vehicles, necessary
equipment needed tablets for vehicles, computer hardware and software required to operate
system, and marketing to promote and operate the service
(A) Rider-Facing Technology:
- A native mobile app for both iPhone and Android, including
- An option for riders with accessibility needs to book a ride on a wheelchair accessible vehicle
- A mobile fare payment option if applicable
- Ability to accept multiple fare prices
- Ability to accept debit and credit cards
- Ability to view the Wheels 2U service zone
- Ability to see vehicles in real-time
- Ability to book in real time or in advance, or a combination of both
- Application should require customers to create accounts
- Application should have the ability to view account ride history
- A web option for users without smartphones, or who do not have a device capable of accessing the app, which includes SMS notifications
(B) Driver App:
- Provides real-time audio and visual driver directions
- Allows drivers to add walk ups
- Allows drivers to accept fare payment if applicable
- Ability for operator sign on
- Ability to enable and disable vehicles to accept rides
- Ability to receive messages from dispatch of specific trips and customers
(C) Agency Data and Reporting:
- Total passenger counts
- Passenger miles travelled
- Origin and Destination points
- The status of completed rides
(D) Software Upgrades and Technical Support:
- Support services must be available via phone and email during service hours
- Contractor must provide a licensed software and technology platform that supports demand responsive routing and dispatching of vehicles
- Contractor must provide upgrades and new features to software it generally makes
available to its other licensees at no additional charge
(2) A pre-proposal conference will be held on April 4, 2019.
(3) All question must be submitted no later than April 10, 2019.
[C] Eligibility:
- Onshore (USA Only)
[D] Work Performance:
Performance of the work will be offsite. Vendor needs to carry work in their office location.
Budget :
Deadline to Submit Proposals: April 19,2019
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 5 US$
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Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : SW-22958
Government Authority located in Connecticut; USA based organization looking for expert vendor for on-demand transportation solution.
[A] Budget: Looking for Proposals
[B] Scope of Service:
(1) Vendor needs to provide on-demand transportation solution to perform a simulation and six-month pilot of a microtransit scheduling software technology on demand services to book rides through the use of a mobile device app, and all rides are scheduled and performed through online software technology that consists of automated scheduling.
- Customers are able to book rides through the use of a mobile device app, and all rides are scheduled and performed through online software technology that consists of automated
Scheduling
- To implement and administer wheels 2u on-demand service, the contractor must provide a platform that supplies an on-demand environment for delivering, managing, and supporting wheels 2u demand responsive operations
- The system should also allow for interface with current paratransit scheduling software
- drivers, vehicles, necessary
equipment needed tablets for vehicles, computer hardware and software required to operate
system, and marketing to promote and operate the service
(A) Rider-Facing Technology:
- A native mobile app for both iPhone and Android, including
- An option for riders with accessibility needs to book a ride on a wheelchair accessible vehicle
- A mobile fare payment option if applicable
- Ability to accept multiple fare prices
- Ability to accept debit and credit cards
- Ability to view the Wheels 2U service zone
- Ability to see vehicles in real-time
- Ability to book in real time or in advance, or a combination of both
- Application should require customers to create accounts
- Application should have the ability to view account ride history
- A web option for users without smartphones, or who do not have a device capable of accessing the app, which includes SMS notifications
(B) Driver App:
- Provides real-time audio and visual driver directions
- Allows drivers to add walk ups
- Allows drivers to accept fare payment if applicable
- Ability for operator sign on
- Ability to enable and disable vehicles to accept rides
- Ability to receive messages from dispatch of specific trips and customers
(C) Agency Data and Reporting:
- Total passenger counts
- Passenger miles travelled
- Origin and Destination points
- The status of completed rides
(D) Software Upgrades and Technical Support:
- Support services must be available via phone and email during service hours
- Contractor must provide a licensed software and technology platform that supports demand responsive routing and dispatching of vehicles
- Contractor must provide upgrades and new features to software it generally makes
available to its other licensees at no additional charge
(2) A pre-proposal conference will be held on April 4, 2019.
(3) All question must be submitted no later than April 10, 2019.
[C] Eligibility:
- Onshore (USA Only)
[D] Work Performance:
Performance of the work will be offsite. Vendor needs to carry work in their office location.
Budget :
Deadline to Submit Proposals: April 19,2019
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 5 US$